Privacy Policy for Anyway
Effective Date: July 28, 20261. Introduction
Welcome to Anyway ("we," "us," or "our"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our story reading application, Anyway (the "Application").
By using the Application, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please contact us at support@anyway-app.co.
2. Information We Collect
a) Personal Data You Provide
- Email address (parent/guardian): Required for account creation.
- Purchase history: When you buy a story, we store a record of the purchase (a transaction identifier and the purchased item) so the story stays unlocked on your account. We never receive or store your payment details — see the "Purchases and Payments" section below.
- Feedback submissions: If you voluntarily submit feedback, your comments are sent to us by email. We do not store feedback in databases. Please avoid including personal information in feedback messages.
b) Anonymized Usage Data Collected Automatically
- Device type and operating system
- General feature usage patterns (e.g., which stories are popular, time spent in the app)
- Crash reports and performance data
We use Google Analytics for Firebase to collect anonymized data. User IDs are not associated with tracking events.
3. How We Use Your Information
- Account management: To create, secure, and authenticate your account.
- Purchase fulfillment: To unlock purchased stories and keep them available on your account.
- Communication: To send service-related notices (e.g., password reset, policy changes).
- Improvement: To fix bugs, improve features, and enhance user experience.
- Feedback handling: Feedback emails are used solely to review and improve our Application.
4. Sharing and Disclosure of Information
We do not sell your personal information. We share only with trusted providers:
- Auth0 (Identity Provider): Used for authentication. Auth0 Privacy Policy
- Google Analytics for Firebase (Analytics): Collects anonymized usage data. Google Privacy Policy
- Google Play and Apple App Store (Payments): Process in-app purchases on our behalf. See the Google Privacy Policy and the Apple Privacy Policy.
- Legal requirements: If required by law, or to protect rights, property, or safety.
5. Purchases and Payments
The Application offers purchasable stories that can be bought as in-app purchases. All payments are processed by the app store through which you downloaded the Application — Google Play (Android) or the Apple App Store (iOS).
- We do not collect or store payment information. Your payment details (such as credit card numbers or billing address) are handled entirely by Google or Apple and never reach our servers.
- Purchase records: We receive a confirmation of your purchase (such as a transaction identifier and the purchased item) from Google or Apple so we can unlock the purchased story on your account and provide support.
- Refunds: Refunds are handled by the app store where you made the purchase, in accordance with its policies. For Google Play purchases, see the Google Play refund policy. For App Store purchases, see Apple's refund process.
- Payment privacy: The processing of your payment data is governed by the Google Privacy Policy and the Apple Privacy Policy respectively.
6. Children's Privacy (COPPA and GDPR-K)
- Parental consent: A parent or guardian must create an account with their email. This email serves as consent.
- No direct collection from children: We do not knowingly collect personal data directly from children under 13 (or local age of consent).
- Parental rights: Parents/guardians can review, delete, or withdraw consent for their email anytime.
- Unauthorized registration: If a child registered without consent, contact us at support@anyway-app.co and we will delete the data.
7. Your Data Protection Rights
Users in the European Economic Area (GDPR)
You have the right to: access, correct, or erase your data; restrict or object to processing; request data portability; and withdraw consent.
Users in California (CCPA/CPRA & CalOPPA)
You have the right to: know what personal information is collected; request deletion of your personal information; and not be discriminated against for exercising your rights.
Do Not Track (DNT): Our Application does not respond to DNT signals.
To exercise any rights, contact us at support@anyway-app.co.
8. Data Security and Retention
- Your email address is deleted immediately when you delete your account.
- Purchase records are retained while your account exists and are deleted together with your account.
- It may remain in secure system backups for up to 90 days before being permanently removed.
- Anonymized analytics data may be retained indefinitely.
9. International Data Transfers
Your information may be transferred outside of your country, including to the United States where Auth0 and Firebase are hosted. We rely on Standard Contractual Clauses (SCCs) and other safeguards to ensure your data is protected in line with GDPR and other regulations.
10. Changes to This Privacy Policy
We may update this Privacy Policy. Updates will be posted here.
11. Contact Us
If you have questions or wish to exercise your data rights, contact us:
Anyway